Discover our FAQ

Apviz supports the universal OBJ format. OBJ files can be exported from any 3D modeler and CAD softwares (e.g. Catia, Solidworks, Rhino3D, 3Design, Clo3D, MatrixGold Optitex, Browzwear, Lectra, PTC Creo, Onshape and many more).

Very few CAD softwares (e.g. JewelCAD) doesn't handle direct OBJ file export, in such case you still can export your models in STL and then convert STL to OBJ using another software.

Apviz is not a 3D modeling tool. However you can call on a 3D modeling or 3D scanning service provider. You can contact Hapticmedia specialized in luxury products scanning.

Apviz provides you with domain oriented materials that have their own optimized textures. You can also use your own material textures through our generic PBR material.

Apviz is optimized for specific industries but its generic approach allows any industry to use it.

Thanks to Apviz GraphQL API and JavaScript SDK you can integrate a 3D configurator on any website regardless of the CMS you are using (e.g. Sitecore, Salesforce, Magento, Prestashop, Shopify, Woocommerce, WordPress, Big Commerce, Drupal, and many more)

Once your 3D configurator is set up in Apviz, you can integrate it on a web page within 10 minutes. We provide you with JavaScript documentation and tailored HTML code samples ready to copy/paste. Have a look at the integration documentation on this page.

You are free to use your own menu fitting your needs and visual identity. Apviz provides you with a technical menu example that you can use as a starting point.

You can hook your own JavaScript tools (e.g. Google Analytics, Matomo, etc.) to Apviz 3D configurator events to collect data about end user interactions. Note that Apviz does not collect those end users data in any way.

Apviz is designed to be natively GDPR compliant with a datensparsamkeit (data frugality) approach. Our security policies related to GDPR are described on this page.

3D models are encrypted at rest on our servers with AES-256. When deleted the files are kept for a short period of time to prevent accidental deletion, then permanently deleted. More security details on this dedicated page.

All data you are providing to Apviz belongs to you (3D and domain oriented settings regarding materials, lighting, raw 3D models, customization rules, etc.), you can export or delete them at any time using the remote GraphQL API.

a. 3D configurator feature: Real time 3D rendering (including 3D engine, shaders, optimised 3D bricks for the Web) is a service provided to you as part of Apviz subscription.

b. Packshot feature: You own full intellectual property of all generated visuals that you have purchased. The right to use these elements is subject to the payment of the license, you will no longer be able to use real-time 3D rendering after unsubscribing from the Apviz service.

Apviz's philosophy on these subjects is to guarantee data sovereignty to its users and to limit vendor lock-in based on well known domain and 3D standards.

Our pricing policy is described on this page. Detailed pricing information is not publicly available, please contact us for further information.

Only integration documentation is available on this page. Other technical documentation such as GraphQL and 3D editor is not publicly available, you need an Apviz account to access it.

Contact us to schedule a private demo.

Yes, 3D configurators are available to China users thanks to our global CDN.